Our patient support line aims to provide the support that patients suffering from chronic conditions need.
You want your patients to receive the best advice as quickly as it can be given, without compromising on integrity or quality. With BIOAXIS Healthcare's Call Centre you get a unique blend of call centre service & technology in one cost-effective package.
BIOAXIS Healthcare’s Call Centre can support hospitals & clinics, health plans & health management providers in improving the effectiveness & efficiency of their healthcare services. It’s a completely professional service, delivered by a highly qualified team of nurses. It also taps on professional staff such as psychologists, nutritionists & disease specialists on a case by case basis according to client specifications. The support offered by the Call Centre to patients has a direct impact on the patient's adherence levels & on his/her peace of mind.
Now you can maximize your patient adherence levels easily & hassle free with a helpline tailored to your patient needs. BIOAXIS Healthcare’s IT Platform allows you to monitor & measure the programme in real-time, creating genuine two-way communication between you & your patients.
Our Call Centre, which is staffed by specially trained & certified nurses, becomes a part of the patients' community & a point of reference for enquiries regarding their conditions &/or their treatment.
The patient support line also provides a forum for patient feedback, which is diligently noted & reported back to key stakeholders.
Request a proposal. Contact us today.